East End Youth & Community Centre Privacy Policy
East End Youth & Community Centre ("EEYCC", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
East End Youth & Community Centre is a registered charitable organisation providing services and activities for children, young people, families and the wider community.
If you have any questions about this Privacy Policy or how we use your information, please contact us:
Email: info@eeycc.org.uk
Address: [Insert Centre Address]
Registered Charity Number: 1149795
Information We Collect
Depending on how you use our website, we may collect:
Your name
Email address
Telephone number
Information you provide through contact forms
Information relating to venue hire enquiries
Information about your use of our website through cookies and website analytics
We only collect information that is necessary for the purposes described in this policy.
How We Use Your Information
We use your personal information to:
Respond to enquiries
Process bookings and venue hire requests
Provide information about our services and activities
Improve our website and user experience
Meet our legal and safeguarding obligations where applicable
We will only use your information where we have a lawful basis to do so.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted service providers who help us operate our website or deliver our services, where necessary and under appropriate data protection agreements.
We may also disclose information where required by law or where necessary to protect individuals from harm.
How We Store Your Information
We take appropriate technical and organisational measures to protect your personal information from loss, misuse or unauthorised access.
Your information is only kept for as long as necessary to fulfil the purpose for which it was collected or to meet our legal obligations.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies are small files stored on your device. They do not normally identify you personally.
You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Third-Party Services
Our website may contain links to external websites or use third-party services such as maps, online booking systems or social media platforms.
We are not responsible for the privacy practices of these external websites and encourage you to read their privacy policies.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to or restrict certain processing
Withdraw consent where processing relies on your consent
Request that your information be transferred to another organisation where applicable
To exercise any of these rights, please contact us using the details above.
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to make a complaint to the Information Commissioner's Office (ICO).
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our services. Any updates will be published on this page with the revised date shown at the top of the policy.